Passenger Experience

30th November 2022

A £1.6m redevelopment of Edinburgh Airport’s
pick-up and drop-off areas signals the start of a multi-million-pound investment

16th November 2022

Emirates and the General Directorate of Residency and Foreigners Affairs have signed a landmark biometric data agreement concerning Dubai Airport

9th November 2022

XWELL and Clockwork are to introduce fully autonomous, express manicures in select XpresSpa locations in US airports

3rd November 2022

Abu Dhabi Airports is preparing to launch advanced biometric technology, which the operator says heralds the start of “tailored travel”

27th October 2022

Munich Airport has begun trials of a new Express Queue system in its Terminal 1, in a bid to improve passenger flows ahead of security checkpoints

17th October 2022

A new £1.5m double airbridge has opened at London Stansted Airport, boosting the facility’s ability to handle long-haul aircraft

7th September 2022

Jamaica is to adopt SITA’s Digital Travel Declaration solution, which will support the country’s Passport, Immigration and Citizenship Agency (PICA)

2nd September 2022

Global design firm Populous is to reimagine the passenger experience as part of planned expansions at Austin-Bergstrom International Airport

31st August 2022

Samsung has unveiled In Tune With You, an immersive experience leveraging lift-and-learn technology, at Heathrow’s T5 terminal

26th August 2022

Aviator Airport Alliance is to focus on further developing the passenger experience and hospitality side of the business

17th August 2022

The St Christopher Air & Sea Ports Authority is upgrading the air conditioning system at Robert Llewellyn Bradshaw International Airport

9th August 2022

Software platform developer AeroCloud Systems
has merged with passenger processing firm
Flight Solutions