Passenger Experience
Heathrow marks London Fashion Week
Heathrow Airport and the British Fashion Council have launched a limited-edition tote bag range ahead of London Fashion Week
MAN team wins PRM service award
The ABM team responsible for providing special assistance services for passengers travelling through Manchester has received a top award
LJLA opens passenger sensory space
Liverpool John Lennon Airport (LJLA) and its passenger assistance partner ABM have opened a sensory space in the UK hub’s departure lounge
Canada’s first airport ice rink opens
London International Airport (YXU) has officially opened its outdoor rink, with lighting, boards and the rink itself built by airport staff
Hyderabad shakes up check-in
Southern India's GMR Hyderabad International Airport (GHIAL) has launched a city-side self-check-in facility
AI platform boosts YYZ passenger experience
Axis Communications technology upgrades are helping improve the passenger experience at Toronto Pearson Airport
OAK debuts new T1 furniture
Oakland International Airport (OAK) is giving its facilities a refresh with newly installed gate furniture for Terminal 1 passengers
OCS to support Edinburgh PRMs
Edinburgh Airport has chosen OCS to ensure that passengers with reduced mobility receive specialist support in their journey through the airport
dnata prioritises unaccompanied minors
Air services provider dnata has seen a huge surge in demand for unaccompanied minor services
Capgemini lands new Heathrow deal
Capgemini has secured a new four-year deal with Heathrow Airport to provide DevOps support for its extensive technology estate
ONT and CBP deploy Simplified Arrival
Inspection wait times for arriving international passengers are being reduced significantly at Southern California's Ontario International Airport
SITA FlexBox makes Galápagos debut
The introduction of SITA FlexBox at Seymour cruise terminal in the Galápagos Islands will facilitate easy off-airport check-in