Haneda trials upgraded AI chatbot

Tokyo’s Haneda Airport has begun trialling the AI chatbot Bebot’s latest feature, a multilingual guidance service for accessibility

Glasgow trials PRM Assist app

Glasgow Airport is trialling an app to ensure all passengers who require additional support get
the help they need

Accessibility app makes PDX debut

Indoor navigation app GoodMaps Explore is now available at Portland International Airport (PDX), the second airport in the world to adopt it

Istanbul celebrates ACI accessibility first

İGA Istanbul Airport has become the first airport accredited under the ACI’s new Accessibility Enhancement Accreditation programme

MIA introduces accessibility lanes

Passengers with reduced mobility arriving at Miami International Airport from foreign destinations can request assistance in the Customs area

KKIA upgrades traveller communications

Riyadh Airports Company, which operates King Khalid International Airport (KKIA), has updated the interactive chat service it provides for travellers