Accessibility

Campaigner Joshua Wintersgill joins HAAG

Disability rights campaigner and ableMove founder Joshua Wintersgill has been appointed to the Heathrow Access Advisory Group (HAAG)

LaGuardia Terminal B wins accessibility plaudit

LaGuardia Terminal B is the first airline terminal in the United States to earn the Rick Hansen Foundation’s Gold accessibility certification

Hamad wins new ACI accreditation

Hamad International Airport (DOH) has won the Accessibility Enhancement Accreditation from Airports Council International (ACI) World

BNE installs Recite Me accessibility tech

Brisbane Airport has added Recite Me assistive technology to its website, making it more accessible to users with disabilities

MIA wins accessibility accreditation

Miami International Airport has become the first Florida – and second US – airport to be accredited by the ACI AEA programme

Video tool created to help passengers plan ahead

Cranfield University and RCA are launching a 360° video experience to help passengers with additional requirements prepare for their visits to airports

London Luton hosts accessibility day

LLA and easyJet have hosted an accessibility day to help familiarise travellers with disabilities with the passenger journey

Haneda trials upgraded AI chatbot

Tokyo’s Haneda Airport has begun trialling the AI chatbot Bebot’s latest feature, a multilingual guidance service for accessibility

Glasgow trials PRM Assist app

Glasgow Airport is trialling an app to ensure all passengers who require additional support get
the help they need

Accessibility app makes PDX debut

Indoor navigation app GoodMaps Explore is now available at Portland International Airport (PDX), the second airport in the world to adopt it

Istanbul celebrates ACI accessibility first

İGA Istanbul Airport has become the first airport accredited under the ACI’s new Accessibility Enhancement Accreditation programme

MIA introduces accessibility lanes

Passengers with reduced mobility arriving at Miami International Airport from foreign destinations can request assistance in the Customs area