JFKIAT – the operator of Terminal 4 at John F Kennedy International Airport – will use Synect’s ReadySeeGo solution to optimise passenger flow, capacity and automation at the terminal’s security checkpoints.

JFKIAT collaborated with Synect to develop custom digital content that will improve efficiency throughout the checkpoint process. The operator has introduced 11 ReadySeeGo digital communication totems at the first and fourth-floor TSA security checkpoints. Powered by Synect’s Passenger360 visual communication platform for airports, five displays with information on wait times, automated screening lane (ASL) instructions and divestment reminders are also available at T4’s upgraded checkpoints.

“JFKIAT’s new security checkpoint at Terminal 4 engages passengers, increases throughput, enhances capacity, and delivers automated operations at the security checkpoint,” said Yahav Ran, CEO of Synect.

Synect JFKIAT T4 digital communication totems

One of 11 ReadySeeGo digital communication totems at TSA security checkpoints in T4

“As JFK International Airport’s busiest terminal, it's important to invest in solutions that will help streamline our operations and make our passengers’ journey from kerb to gate as seamless as possible,” said Steve Tukavkin, VP IT & Digital of JFKIAT. “We are proud to partner with Synect to enhance our passengers’ airport experience and enable them to easily navigate our terminal.”

ReadySeeGo is included in the TSA Checkpoint Requirements and Planning Guide (CRPG).

Images: Synect