The Greater Orlando Aviation Authority and Synect have unveiled a new informational communications programme for Terminal C at MCO.

The new Terminal C at Orlando International Airport (MCO) opened in late September and its communications system includes creative custom video from the Central Florida region displayed alongside dynamic, automatically updated travel information throughout the airport.

In keeping with “The Orlando Experience” concept created by the Greater Orlando Aviation Authority (GOAA) to celebrate Central Florida’s natural beauty and iconic destinations, Synect captured original videos at picturesque Central Florida destinations. Live action video from Lake Eola, Bok Tower Gardens, Baldwin Park and Leu Gardens delivers a localised experience to passengers at Terminal C. The playlist shifts to match the time of day, to create a calming experience and memorable sense of place, the company said.

The custom videos give passengers the information they need, when and where they need it. Dynamic, automatically updated flight information pulled from airport management systems is blended alongside the localised visuals. From flight information display (FIDS) to gate, baggage, concessions information, wait times, walk times and more, the new Terminal C informational content helps move departing passengers from ticketing to gates and arriving passengers from gates to ground transportation.

Among the distinct displays at Terminal C are four video walls with 55 displays, two video walls with 28 displays and two video walls with 18 displays at ticketing, which share airport and airline branding, flight information, wait times, QR codes to concessions options and more. A 22-display video wall at the Palm Court shows FIDS information alongside walk times to gates and airport messaging. Two wayfinding video walls with 24 displays each and additional wayfinding throughout the terminal feature dynamic flight information, concessions and amenities. Finally, in the baggage claim area, two info desk video walls with 40 displays show flights, baggage information, ground transport wayfinding and more.

The visual communication system plays across 872 connected screens at the new terminal. Additional displays at Terminal C can be found in the security area, gates, arrivals, Customs and Border Protection (CBP), international and domestic baggage claim, ground transport and wayfinding throughout the terminal. The network is managed by Synect’s Passenger360 platform, which is also in use at Terminals A and B.

Images courtesy of the Greater Orlando Aviation Authority and Synect