Air services provider dnata has seen a huge surge in demand for unaccompanied minor services.

The global air and travel services provider is setting new standards for the well-being and comfort of unaccompanied minors amid a 30% surge in demand, it said.

dnata’s dedicated have been trained to take care of unaccompanied minors, aged between five and 12 years old, ensuring they feel safe and comfortable throughout their airport journey. This involves selecting appropriate conversation topics and providing informative guidance for a smooth and expected experience for young passengers.

dnata unaccompanied minors in lounge

dnata staff have been trained to take care of unaccompanied minors, aged between five and 12 years old

dnata also operates an exclusive, dedicated unaccompanied minor lounge at Dubai International’s (DXB) Terminal 1. The facility provides a safe, comfortable and entertaining space for young travellers to relax and play before their flights. It operates round the clock and is equipped with entertainment screens and an array of toys to keep young guests occupied. The lounge staff works closely with airline colleagues to ensure unaccompanied minors are in safe hands and arrive at their gate on time.

In 2023 alone, dnata agents have assisted over 6,000 unaccompanied minors from check-in to boarding at Dubai’s two airports, Dubai International (DXB) and Dubai World Central (DWC).

Images: dnata