Pierre Charbonneau has joined ACI World as vice president of events and commercial services – a new position aimed at enhancing the organised event offerings and commercial strategies.
With a 35-year aviation career, Charbonneau is a seasoned leader skilled in enhancing commercial effectiveness and customer experience through global collaboration. Starting at Air Canada in 1988, he managed passenger experience, international operations and commercial alliances for 21 years. At CATSA from 2009, he oversaw screening operations in Eastern Canada. From 2015 to 2021, Charbonneau led passenger experience initiatives at IATA. At Aéroports de Montréal, he directed service delivery and regulatory compliance for both Montreal-Trudeau and Mirabel airports. Charbonneau is an industrial engineering graduate from Ecole Polytechnique de l’Université de Montréal.
Darryl Dowd assumes the role of vice president of safety, security, and operations, succeeding Thomas Romig.
Dowd brings 20 years of aviation experience. At the Greater Toronto Airports Authority, he shifted from operational roles to crafting Toronto Pearson’s successful hub strategy. At the Winnipeg Airports Authority, he supported a key Public Private Partnership for Iqaluit Airport, established Canada’s first ISO 9001-certified airport operations centre, and made Winnipeg Richardson International Airport highly accessible to passengers with disabilities. As COO of Southport Aerospace Centre, Dowd led efforts towards achieving net zero by 2035 and drove digital transformation for IT modernisation and cybersecurity.
“We warmly welcome Pierre Charbonneau as vice president of events and commercial services and Darryl Dowd as vice president of safety, security, and operations,” said ACI World director general Luis Felipe de Oliveira.
“They bring a wealth of experience and expertise to their respective roles. We look forward to their valuable contributions to our global membership and the broader aviation community.”
