Quito Airport celebrates passenger experience award

Ecuador’s busiest airport Quito/Mariscal Sucre International has been recognised by the Airports Council International (ACI) for its efforts to maintain a high-quality passenger experience.

Incheon Airport first to achieve Level 5 ACI customer experience accreditation

South Korea’s Incheon Airport has become the first in the world to achieve the new highest level of the Airports Council International’s (ACI) Airport Customer Experience (CX) Accreditation programme.

ACI launches new ‘Airports Innovate’ conference

Airports Council International’s annual global trade show is returning in a new format after a two-year hiatus.

Technology Innovation Awards open for entries

Airports Council International (ACI) World and Amadeus have called for submissions for the second edition of the Technology Innovation Awards

ACI Roll of Excellence inductees announced

Airports Council International (ACI) World has today announced the 2021 inductees into the ACI Director General’s Roll of Excellence

ACI World calls for airport charges modernisation

ACI World has released new research demonstrating the need to modernise global policy frameworks on airport charges

ACI and ITF strengthen relationship

ACI World and the International Transport Forum (ITF) have exchanged Letters of Cooperation

Domestic traffic leading recovery says ACI

ACI World has released its 2021 World Airport Traffic Report, along with data showing the lasting impact of COVID-19 on air transport demand

ACI updates airport recovery guidance

Advice regarding digital health passes and vaccinations has also been expanded to aid the return of regular operations

Istanbul first to receive ACI reaccreditation for health measures

The scheme assesses airports on their operations in line with ICAO guidelines

ACI and member airports discuss aviation development to ICAO

The new forum is set to establish long-term approaches for the sector’s recovery and sustainability measures

ACI study shows need for airports to combine capex with sustainability goals

The report highlights the importance of modernised infrastructure to cater for increasing capacity