Huge F&B concession opens at SEA
Seattle Food Partners has opened a 11,647 sq ft concession in the Central Terminal at Seattle-Tacoma International Airport (SEA)
ChangeGroup signs FX deals
ChangeGroup will offer currency exchange services at London Stansted and East Midlands airports, in partnership with Manchester Airports Group
Groundforce Portugal gets HLT upgrade
HLT will upgrade Groundforce Portugal to Hermes Software as a Service, its cloud-based Hermes 5 cargo management system
Changi launches metaverse experience
CAG and Accenture have unveiled a metaverse experience called ChangiVerse, enabling audiences to connect with the airport in the digital space
Dubai wins customer services awards
Dubai Airports’ integrated contact centre has won a Gold Stevie Award and an International Business Excellence Award (IBXA)
Video tool created to help passengers plan ahead
Cranfield University and RCA are launching a 360° video experience to help passengers with additional requirements prepare for their visits to airports
TSA spends $1.3bn on scanners
The TSA has awarded three orders worth a combined $1.3bn for computed tomography (CT) scanners, for deployment from summer 2023
Cargo iQ updates Encore platform
Air cargo quality standards group Cargo iQ has updated its offset management platform Encore to give ground handling agents greater visibility
Skyservice opens Vancouver FBO
Toronto-based Skyservice Business Aviation has opened a Fixed-Based Operations (FBO) facility at Vancouver International Airport (YVR)
Menzies takes controlling stake in Groundforce
Menzies Aviation has signed a subscription agreement with TAP Air Portugal and Groundforce to acquire a controlling stake of 50.1% in the latter