Airports Council International (ACI) World and travel IT specialist Amadeus have called for submissions for the second edition of the Technology Innovation Awards.
The awards celebrate the role of technological innovations in shaping the evolution of airports and passenger experience and ACI airport members are encouraged to participate. There are three categories: best innovation(s) in airport passenger related processes; best innovation(s) in airport operations and installations management; and best airport innovation leader (individual).
A panel of industry experts will look for examples of technological innovation that provide a positive impact to the passenger journey through customer experience, touchless processes, efficiency, or other digital strategies. Original solutions that result in operational efficiency or savings, as well as greatly improved processes for staff, passengers, and other stakeholders, will be recognised.
“As the air travel recovery accelerates, we see technology playing a greater role so airports can offer passengers the choice for their experience to be fully automated. But the opportunities extend much further,” said Elena Avila, EVP airport IT and airline operations at Amadeus.
“Over the coming years airlines and airports have a chance to collaborate much more closely. Take machine learning or layered optimisation strategies as an example: airports could manage disruption scenarios more intelligently using these technologies to automate recovery based on combined airline and airport information. I’m excited to see this year’s entries and the new innovations happening across the sector.”