A new deal with Beumer Group will see the construction of a state-of-the-art replacement baggage system in Terminal 2 – The Queen’s Terminal.

The six-year project will enable Heathrow to switch off the 30-year-old Terminal 1 baggage system that currently supports Terminal 2. Once complete, the system’s new technology and greater data analytics mean it will be capable of handling 31,000 bags a day.

Crucially, the project will facilitate the next phase of demolishing Terminal 1 – which closed to passengers in. Heathrow’s long-term plan will completely transform the Central Terminal Area with new buildings and infrastructure between the airport’s runways.

Once the full removal of Terminal 1 is completed, Terminal 2 will ultimately be extended to its full size, opening capacity to serve more passengers within the airport’s existing footprint.

Heathrow’s chief solutions officer, Helen Elsby, said: “We know our customers want great and reliable journeys and that begins with having world-class facilities. Installing a new dedicated baggage system in Terminal 2 is the next stage in our plans to breathe new life into the beating heart of Heathrow. Just like home renovations, we’re improving Heathrow room by room as we continue to build the airport of tomorrow, without interrupting the passengers of today.”

Beumer Group airport director Ronald Willems said: “We've collaborated closely with Heathrow, in the true spirit of partnership, throughout these early stages of the process, and it's a huge honour to be selected as a partner for the T2 project. We've put all our technological visions into the design of the new state-of-the-art baggage handling system, which will be based on our CrisBag technology combined with our data analytics solution.”

Terminal 2 will be home to the new system
Terminal 2 will be home to the new system Heathrow Airport