The new solutions will empower airport stakeholders to increase operational efficiency and reduce costs.
AeroCloud, the intelligent airport management platform that improves collaboration and operational efficiencies, has introduced a raft of passenger processing solutions, among them CUPPS (Common Use Passenger Processing System), CUSS (Common-use self-service) and (departure control system) DCS.
Airports, fixed-based operators (FBOs), ground handlers and airlines can all access and share the solutions to maximise the utilisation of hardware and space in terminals, while also using them to ensure that passengers have a smooth boarding experience. Lincoln Airport in Nebraska and the United Kingdom’s Teesside International Airport are among the airports already harnessing AeroCloud’s passenger processing solutions.
“One of the products airports rapidly need as air travel resumes is common-use systems to optimise their fixed infrastructure. That’s why we’re so thrilled to introduce our passenger processing solutions, supported by our team of experts who have decades’ worth of combined experience in common use,” said AeroCloud CEO George Richardson.
“[Our experts] take a customer-centric approach to help airports identify solutions that will solve their specific needs and deploy them fast so they can manage their environments more effectively, all the while powering better decision-making and passenger experiences,” he added.
AeroCloud's passenger processing solutions include four key modules:
- Common Use eDesktop: A fully managed, cloud-hosted, secure desktop that enables airports to share desks and equipment, and can quickly and easily switch between airline systems
- Departure Control System (eDCS): Designed to be the most flexible DCS on the market, this provides airport staff and handlers with the tools needed to process departing and arriving passengers, crew and baggage
- Security Scanning Solutions (eScan): Providing simple and flexible passenger verification against a central database for multiple touch points including security, Fast Track and lounges
- Common Use Self-Service Solutions (CUSS): Self-service kiosks, bag-tag printing kiosks, passenger mobile apps and automated gates deliver a frictionless passenger experience, enabling travellers to move efficiently and autonomously through the airport.
The new solutions have been designed according to IATA standards and are supported by a team of passenger processing experts, AeroCloud said.