Worldwide Flight Services (WFS) has won an IATA competency-based training and assessment (CBTA) Center ‘Best Performance Award’

IATA’s CBTA Center programme is a global certification initiative that recognises organisations for meeting aviation training requirements using a competency-based training and assessment approach.

The CBTA Center ‘Best Performance Award’ is determined through a comprehensive evaluation process that includes metrics on instructor effectiveness, the relevance and comprehensiveness of course materials, and student feedback. WFS, a member of the SATS Group, achieved the highest scores across these categories in the annual IATA survey, distinguishing itself among IATA CBTA Centers worldwide.

"In 2023, the IATA CBTA Center’s network, which spans 208 centres across 64 countries, successfully trained 75,000 individuals. Recognition of WFS as the best performing IATA CBTA centre reflects dedication to delivering high-quality training and continuous improvement. As the air cargo industry transforms to be more efficient with digitalisation, and pursues net zero carbon emissions by 2050, a well-trained workforce is critical. We extend our congratulations to WFS on this significant accomplishment," said Yaniv Sorany, principal of IATA Certification.

WFS offers over 110 training courses for its workforce, including specialist cargo training to handle perishable, pharma, and dangerous goods shipments. In 2023, WFS delivered over 1,950 training events.

“As the industry Association representing more than 330 airlines and 80% of global air traffic, IATA sets the standard for the aviation industry, so its assessments and certifications are of the highest significance. This award is a great honour for SATS and WFS and our training teams because it recognises our shared commitment to aviation safety, security, and service quality through the continuous development of our employees’ knowledge and skills,” said Yann Le Tonqueze, WFS’ managing director and training manager in the EMEAA region.

Brendan Sullivan, global head of cargo at IATA, presenting the award to WFS
Brendan Sullivan, global head of cargo at IATA, presenting the award to WFS Worldwide Flight Services