Biometric recognition specialist Vision-Box has unveiled Seamless Kiosk, a flexible, customisable passenger processing platform.

Seamless Kiosk has been developed to provide an exceptional user experience through its biometric and biographic capture performance, increasing the passenger handling process speed with an accessible design and a smart passenger guide system, based on artificial intelligence (AI) that better helps the user follow instructions intuitively.

The new solution is equipped with an audible and highly tactile assistive interface for navigation and selection of screen-based content and braille signs to support passengers with impaired vision, an inability to read, restricted reach, or limited dexterity. It is also compliant with disability legislation in Europe, the United States and Canada.

According to Vision-Box, Seamless Kiosk provides the most flexible solution in the market, with customisable capabilities and features enabling it to fit any use case for passenger processing, delivering elevated level of security, fast and precise biometric processing to the latest International Air Transport Association (IATA) recommendations and International Civil Aviation Organisation (ICAO) standards. With a small footprint, Vision-Box's latest solution combines the newest Common Use Self-Service (CUSS) 2.0 platform and Border Control processing, including Entry/Exit System (EES) requirements.

With its full-frontal face capture module optimised with automatic height and dynamic illumination adjustments, Seamless Kiosk enables an accurate capture process, which enhances the user experience. The solution is compliant with the standards from International Organization for Standardization (ISO) on biometric data interchange formats (ISO/IEC 19794-5) and biometric presentation attack detection (ISO/IEC 30107-1).

The new solution’s key technological features include modular design for different configurations of travel documents and barcode reader, card reader, fingerprint scanner and accessibility keypad, and a printer module customisable for different use cases, for example, receipt, boarding pass, and bag-tag printing. It also offers a biometric-by-design solution compliant with standards such as Alternative Dispute Resolution, Customer Service Agent, and Experimental Aircraft Association. Seamless Kiosk is integrated with Vision-Box Orchestra digital identity management platform, which is fully certified by Privacy by Design. Its launch application is based on CUSS 2.0, and it is also compatible with legacy CUSS versions.

Alessandro Minucci, head of product at Vision-Box, said of the new product, “We are very pleased to launch Seamless Kiosk, a truly nimble device which can be deployed in multiple markets such as identity management, travel and tourism, and border control, allowing the user to enjoy the best seamless experience, with the highest accuracy and speed via a biometric-by-design solution.”