Monique Hurley, iOPS product manager at JBT AeroTech, explains how telematics is becoming the ultimate solution for cargo handlers, commercial aviation gate managers, and ground support personnel.

The need to keep up with growing demand and the increasingly competitive landscape has led many airlines and cargo handlers to invest in new technology to make ramp and airport operations safer and more cost-effective. Now, with demand for air freight increased and passenger airlines returning to pre-COVID-19 levels, many teams have adopted telematics solutions to relieve the pressure of managing more with fewer resources. During the pandemic, there was a quiet, yet consistent, expansion of connected fleet solutions for ground handling, cargo handling, and gate management. Over the past few years, JBT AeroTech has supported customers in this journey, by connecting their ground support equipment (GSE) and gate equipment to iOPS and an in-house telematics software solution. This full-fleet solution includes GSE equipment (loaders, tractors, and de-icers), gate systems equipment (boarding bridges, pre-conditioned air units and ground power units), and the option to connect non-JBT AeroTech manufactured equipment for a robust view of fleet operations.


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