Siemens Logistics has won a contract to operate and maintain the baggage handling systems of all terminals at Spain’s Adolfo Suárez Madrid-Barajas Airport.

Together with preventive maintenance to ensure the baggage handling systems’ (BHSs) operational availability, Siemens Logistics will be responsible for spare parts management and for implementing a state-of-the-art warehouse management software. The service contract, which will run for five years, covers technical support for a conveyor system extending circa 140km and consisting of, among other things, tray and belt technology, and over 17,000 drives. The customer is Spanish airport operator Aena.

Madrid-Barajas numbers among Europe's busiest airports and is the main hub on the continent for flights to Latin America. Siemens’ SmartTray solution has been in use at the Spanish airport for a number of years. With its high-tech sensory components, the SmartTray inspects, captures and subsequently analyses data of the conveyor systems during regular baggage operations. This results in a significant reduction in manual inspections and a high standard of operational system availability. The service team can access relevant data and information as and when required, adding further to the system’s efficiency. The accurate and objective condition data collected by SmartTray is the prerequisite for predictive analytics and the basis for AI-based predictive maintenance decisions.

"We are very proud that Aena chose us for this major project," said Michael Schneider, CEO of Siemens Logistics. "With our experienced teams, digital applications and innovative solutions, we offer our customer a tailormade service concept that will increase their productivity."

Image: Aena