South African ground handler NAS Colossal Aviation Services (NCAS) has digitalised operations with the help of Ink Mobile Agent.

Ink Innovation, a travel technology provider, and NCAS have partnered to help streamline the latter’s handling processes. The agreement will help NCAS serve various airline customers at OR Tambo International Airport, Johannesburg, South Africa, using Ink’s Departure Control System (DCS).

The planned go-live will see NCAS using the system in daily operations within three weeks. Ink provides a multi-channel solution, enabling NCAS to use the Desktop and Mobile DCS across its operation – helping to enhance flexibility, simply load control calculation and enable passengers to check in online.

“In evaluating and selecting a DCS solution, we focussed on industry knowledge, committed support and value proposition. Ink DCS provided NCAS with all of this. Its approach to accommodating challenging implementation timelines is very professional. With Ink DCS, we can accommodate not only current but also future clients. Accessibility is key, and the Ink mobile solution will give us even more flexibility to better serve our customers,” said Pieter Calitz, IT manager, NAS Colossal Aviation Services.

Ink DCS is a cloud-based Departure Control System. Part of the Ink Ecosystem, it provides a complete, interactive, multi-channel delivery platform for the fulfilment phase of the passenger’s journey. Process passengers and baggage, assign seats, sell ancillaries in real time, under one common interface. It is designed to deliver the connected passenger journey to and through the airport. Ink DCS is certified on all major CUTE platforms.

“We are delighted to welcome NCAS to the Ink community of airlines, airports and ground handlers. Our suite of innovative solutions will support NCAS’s long-term growth plans by helping deliver unrivalled experiences for passengers and making it easier for the company to attract new airline customers,” said Blaine Powell, chief sales officer, Ink.

Image: Ink Innovation