Qatar’s Hamad International Airport will work with Cisco to advance its digital transformation agenda, revolutionise its operations, and enhance customer experience.

This collaboration is based on a signed Memorandum of Understanding (MoU) between Qatar Airways Group and Cisco, a global networking, collaboration, and cybersecurity leader.

The partnership is set to explore synergies that align with Hamad International Airport's commitment to adopting cutting-edge technologies. The MoU also aims to develop a technology roadmap that will redefine the airport’s customer interactions, elevate safety and security measures, optimise communication channels, and enhance operational efficiency.

Commenting on the collaboration, Suhail Kamil Kadri, senior vice-president of technology and innovation at Hamad International Airport, said: “This collaboration aligns seamlessly with our vision to set new industry benchmarks through digital innovation, and we are thrilled to embark on this new journey with Cisco.”

This strategic collaboration is part of Cisco’s Country Digital Acceleration (CDA) programme, which is a strategic partnership with governments worldwide to accelerate their national digitalisation agendas and create new value for countries, businesses, and citizens. Active in Qatar since 2019, the programme taps into the power of private and public partnerships across a variety of sectors, including national infrastructure, education, and smart businesses and communities, to help address national challenges with innovative digital solutions.

As part of its digital transformation strategy, Hamad International Airport continues to invest in the latest technologies and innovative solutions to optimise operations and provide a seamless and enhanced airport journey for visitors and passengers. Since commencing operations in 2014, the facility has remained committed to introducing and creating an unparalleled airport experience for its travellers and commercial partners.

Image: Hamad International Airport