Emirates is streamlining check-in formalities for its customers in Ajman and the Northern Emirates with the introduction of a new check-in facility.
Opened in collaboration with the Ajman Transport Authority, the facility is located in the Ajman Central Bus Terminal. It is the first remote check-in facility outside Dubai and offers customers quick check-in closer to home, reducing queues and improving the first touchpoints of their journey.
Customers can now check-in, verify Covid-19 related medical records for their destination, receive their boarding passes and board an Ajman Transport Authority bus to Terminal 3 at Dubai International Airport. On arrival at Terminal 3, they can drop off their bags in a dedicated baggage area and proceed directly to immigration and security. Plans are underway to integrate baggage check-in at the new Ajman facility in the coming weeks.
Open 24 hours a day, the Emirates check-in facility in Ajman will have four counters and two self-service kiosks, allowing check-in, boarding pass collection, choosing or changing seats on board, and updating passport and Skywards information. Bus trips from the facility to Terminal 3 will run in parallel with Emirates’ peak operational periods, which include early and late morning scheduled flights as well the late-night departures.
Mohammed Mattar, divisional senior vice president Emirates Airport Services, said: “We are committed to continually enhancing every aspect of the on-ground experience for our customers and creating a stress-free journey through quick processing and reduced wait times, especially during the busier peak travel periods.
“Our latest initiative in Ajman, in partnership with the Ajman Transport Authority, will deliver a travel experience that our customers from Ajman and the Northern Emirates can look forward to, giving them more control over their journey, thus enabling them to enjoy the rest of the retail, leisure and Emirates lounge facilities at the airport before they board their flight."
The Ajman check-in facility complements Emirates’ existing facilities for group and family check-in areas at Dubai International, and its cruise passenger check-in facilities at Port Rashid and Dubai Harbour. Emirates also provides a home check-in service from anywhere in Dubai.