Air services provider dnata has implemented the OneCargo system across its cargo operations in Iraq, digitising processes and maximising efficiencies. 

OneCargo automates key business and operational functions, including safety and quality monitoring, reporting and ULD management, with an integrated, cloud-based platform. AI-driven tools and analytics deliver improved visibility on sales and business performance, allowing customers to match real-time demand with available capacity. The system also eliminates redundancies and manual check sheets.

Having launched it in Iraq, dnata plans to implement the system at additional stations, including airports in Pakistan, Switzerland, UAE, the USA and Zanzibar across its cargo network. By 2023, OneCargo will have a user base of over dnata 2,000 staff members across 10 stations in six countries.

David Barker, dnata’s divisional senior vice president for airport operations, said: "The implementation of OneCargo in Erbil [Iraq] is a major milestone which paves the way for the global launch of this advanced digital solution. In addition to improving operational and commercial performance, OneCargo will help us drive synergies across our international network and ultimately offer more value to our customers.”