dnata, Emirates and SEGAP have joined forces with Zanzibar Airports Authority at Zanzibar Abeid Amani Karume International Airport’s new international terminal (T3).

Air services provider dnata is celebrating the launch of its operations at Zanzibar Abeid Amani Karume International Airport (ZNZ) with its partners Emirates Leisure Retail and SEGAP. The latter is a joint venture between airport infrastructure and operations specialist Egis, and private equity fund manager AIIM (African Infrastructure Investment Managers).

The three companies will work closely together to deliver world-class services for airlines and passengers at ZNZ’s newly-built international terminal. The partnership is expected to significantly contribute to the government’s target of boosting its trade and tourism sectors.

The investment of dnata, Emirates Leisure Retail and SEGAP represents over US$10m and, to date, has created some 500 local jobs.

dnata will provide ground, passenger and cargo handling services to airline customers at ZNZ. It has also launched meet & greet and lounge services through its airport hospitality brand, marhaba. 

Emirates Leisure Retail has partnered with MMI as master concessionaire for all food and beverage, duty free and commercial outlets at T3. In collaboration with Eight, the companies have developed an immersive travel experience, ZOMA, designed to create a sense of place and extend the holiday feeling for passengers. In the ZOMA Zones each store is inspired by the scents, feelings, and flavours of the island. In addition to these outlets, ELR and MMI selected retailers from the island to spotlight some of the best that Zanzibar offers.

SEGAP has entered into a ten-year technical partnership with Zanzibar Airports Authority (ZAA) to manage and operate Zanzibar and Pemba airports. The consortium will act as a long-term partner to help position Zanzibar as a leading tourism destination, improve airport performance across all fields (including passenger experience, operation, profitability, etc.) and enhance airport infrastructure and services.

Steve Allen, CEO of dnata Group and chairman of Emirates Leisure Retail and MMI, said: "We are confident that our investment, alongside our commitment to safety, quality and service excellence, will provide a major positive impact on Zanzibar’s transport, tourism and trade industries. This in turn will deliver significant benefits for the local community and businesses.”

dnata is also investing in a new cargo centre at the airport. Scheduled for completion in 2024,it will handle a broad range of cargo, including perishables, pharmaceuticals, dangerous goods, live animals, aircraft engines and vehicles.

Image: dnata Group