Copenhagen Airport has deployed Airhart, a real-time data platform designed to improve the Danish hub’s operation and effectiveness.
Airhart – from Smarter Airports, a partnership between Copenhagen and digital solutions specialist Netcompany – connects and merges over 100 different systems with a single, real-time data platform. It replaces Copenhagen ‘s old Airport Operational Data Base (AODB) and introduces a total airport management eco-system (AOP) for the entire stakeholder landscape, its developers said.
The platform not only revolutionises all aspects of the airport's operations by consolidating various digital systems and processes but also creates a modular foundation for future artificial intelligence (AI) breakthroughs. It is expected to be a key enabler in Copenhagen Airport reaching its objective of increasing capacity from 30 to 40 million passengers per year.
The new platform significantly reduces the need for manual inputs, increases operational effectiveness, and improves maintenance and disruption prediction. It will be utilised daily by over 4,000 employees through a uniform user interface.
The Airhart platform seamlessly manages digital processes across the airport. The first version of the platform focused on airside operations, certain elements of security, baggage and passenger handling, crowd control, and information systems. Airhart will eventually cover all processes across the airport.
The real-time data platform significantly improves the airport's ability to predict and proactively address delays, disruptions, and other unforeseen events that are inherent in the daily operations of one of Northern Europe's busiest airports.
“It is a significant advantage to have all data and information consolidated into one system, to which we and our numerous partners in the airport have shared access. With Airhart, we can continue our efforts to maintain our position as one of the most digitised airports, operated in the most efficient manner," said Christian Poulsen, COO of Copenhagen Airport.
Image: Copenhagen Airport
