Cognitec marketing manager Elke Oberg reflects on how facial recognition technology can make the airport journey both smoother and safer.

Facial recognition has proven the biometric of choice for automating airport processes from kerb to gate. This paperless, contactless passenger experience is also known as the seamless or One ID concept. In an optimal situation, the face could be used to perform person and flight verification at each touchpoint throughout the airport. Whether dropping off luggage, purchasing duty-free items, entering a lounge, passing through security and border control points or boarding a flight – all these processes can be automated and accelerated via facial image comparison.

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