Bahrain Airport Services (BAS) has signed a contract to deploy the SITA Airport Management platform at Bahrain International Airport.

Deploying the system will enable BAS to manage its ground handler operations cost effectively and minimise flight delays. A key component of the technology is SITA Mobile Resource Manager, which calculates staffing levels, creates optimised rosters and gives a real-time view of task allocations and activities at Bahrain International Airport (BIA). Through the new system, agents will be offered access via their mobile devices to enable data entry at the time and place of their operations. The system can also be used by all BAS staff working on shift rosters. Automatic task logging increases the accuracy of billable services, boosting revenue generation and reducing time spent on charging disputes.

Mohamed Khalil, CEO of BAS, commented: “As we phase out manual and paper-based operations, the SITA solution offers the next generation of mobile resource management systems that will enable us to significantly improve our planning and rostering activities. The system will optimise resource deployment for ground handling management at BIA while also assisting us in enhancing planning, operational efficiency, employee management and customer service.”