CGI and operator Fraport have signed a five-year framework agreement to accelerate Frankfurt Airport’s digitalisation.

The aim of the partnership is to further improve Frankfurt Airport's customer experience and increase its overall competitiveness through new digital business models and technologies.

“We are realigning Frankfurt Airport technologically – a major task and, with CGI, we have found a flexible and competent partner,” said Dr Wolfgang Standhaft, CIO of Fraport. “We are excited about working with CGI on new ideas and solutions that we can implement together quickly and securely."

Through a balanced cloud-first approach, a key goal of the framework agreement is to move more of the airport's applications to the cloud as part of a strategic IT realignment. Fraport and CGI will also work together to lay a foundation for the integration of other advanced technologies within the airport's operations, among them intelligent automation and artificial intelligence. Fraport's aim is to harness these technologies to support airport staff in their daily work, particularly for ground handling services.

As part of this cloud transformation, CGI will provide consulting, cloud solutions, and managed IT services as well as change management to help Fraport integrate new processes and introduce new ways of working.

Image: CGI