Digital frontline workplace WorkJam has been contracted to help Worldwide Flight Services (WFS) achieve a successful digital transformation.

Air cargo logistics specialist Worldwide Flight Services (WFS) has appointed WorkJam to facilitate dynamic cross-level communication and engagement as it seeks to improve employee retention and development.

WFS is looking for new ways to communicate directly with frontline staff, to provide up-to-date information while facilitating employee feedback, and simplify standard in-house procedures and operating practices, such as pay slip delivery, wage negotiations, and union information. WorkJam will facilitate this, beginning with WFS’s UK operations.

WorkJam will deploy solutions enabling WFS to provide a voice for employees, remove shadow systems and processes, and ensure universal access to the right tools, information flow and development plans and onboarding. 

“As a business, we have been seeking new ways to connect with our frontline teams. Our people are the heart of our business. But without the right communication tools, it can be difficult to build employee engagement, instil the right culture, and provide the necessary support to enable individual development. 

‘WorkJam not only shares our ethos and emphasis on the value of employee communication and engagement but can provide the scalable solution that holds the potential to deliver tangible benefits to the business,” said Paul Carmody, managing director UK at WFS.

Image: WorkJam