Tag Archives: Heathrow

The Heathrow Shuffle

The London 2012 Olympic and Paralympic Games were barely over before the starting gun was fired on a fresh challenge that sent the UK’s airports … More ››

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Successful Growth for ARINC

Caroline Cook attended the company’s twice-yearly briefing to catch up on its latest announcements. Communications, engineering and integration solutions provider ARINC International has had a … More ››

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UK Flights’ Punctuality Falls in Q2

Data released by the Civil Aviation Authority (CAA) shows that between April and June 2012, the overall on-time performance (defined as the proportion of flights … More ››

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Will Government Reshuffle Provide Heathrow Boost?

As the British Government returns to Parliament after the summer break, Prime Minister David Cameron has begun the coalition’s first major reshuffle since it was … More ››

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Heathrow Baggage Handling IT Contract

BEUMER Group UK and Crisplant have been awarded a baggage handling IT project for London-Heathrow Airport’s flagship Eastern Campus Development programme, which involves the redevelopment … More ››

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First UK Airport Restaurants

The Autogrill Group, through its subsidiary HMSHost, has extended its relationship with UK-based Leon Restaurants after the opening of a new branch in the landside … More ››

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No.1 Lounge for LHR

On August 11, 2011, London Heathrow’s Terminal 3 welcomed the arrival of a flagship ‘super-lounge’ from No.1 Traveller.   The new facility, to which entry … More ››

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No.1 Lounge at Heathrow

Airport hospitality specialist No.1 Traveller is launching its flagship lounge at London Heathrow Airport’s Terminal 3 in mid-August 2011. The new 10,000 sq ft (929m2) … More ››

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Boost for BA at T5C

BA’s passengers got their first look at the latest extension to the carrier’s Heathrow home in May. Tom Allett reports. BRITISH AIRWAYS began a new … More ››

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‘Blue Sky’ Approach to Customer Service

Jo Causon, Chief Executive of the Institute of Customer Service, argues that poor customer service is not only bad news for an airport, but for … More ››

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