Category Archives: Customer Service

CNG-Powered Buses Introduced at Baltimore/Washington Airport

The first of 20-new compressed natural gas-powered buses have entered service Baltimore/Washington International Thurgood Marshall Airport. The vehicles provide transportation between the passenger terminal and … More ››

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Gatwick Hosts Accessibility Day

Gatwick Airport says staff from across the airport came together on Sunday November 5 for an event designed to give over 30 local families with … More ››

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Changi Airport Terminal 4: Open for Business

Changi Airport’s Terminal 4 (T4) opened on October 31 by welcoming passengers of Cathay Pacific and Korean Air. Cathay Pacific flight CX659 from Hong Kong … More ››

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easyJet Signs Air Berlin Deal

Low cost carrier easyJet has announced that it has signed an agreement with Air Berlin to acquire part of its operations at Berlin Tegel Airport … More ››

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New US Airport Security Measures in Place

The US authorities have introduced new security measures which are designed to reduce the threat of hidden explosives. Starting on October 26, they include extra … More ››

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Southend to boost Flybe summer flights next year by 80%

London Southend Airport is to boost the number of flights on Flybe routes by 80 per cent next summer. The airport has published next year’s … More ››

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New Daily Passenger Record for Frankfurt

In September 2017, some 6.2 million passengers travelled through Frankfurt Airport (IATA: FRA) – an increase of 5.4% on the previous year. This was the … More ››

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inter airport Europe Award Winners

The inter airport Europe Innovation Awards were announced and handed over to the winning companies in Munich on October 11. For the second time, the … More ››

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Brisbane Boosts Disability Facilities

Brisbane Airport (IATA: BNE) has become the first airport in Australia to open a dedicated ‘Changing Places’ facility for passengers with special needs. Located on … More ››

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The 21st inter airport Europe Show Opens

The 21st inter airport Europe is now underway in Munich and will run though until Friday October 13, at the Munich Trade Fair Centre in … More ››

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