Category Archives: Customer Service

Avianca: First Airline in Latin America to Offer In-flight Internet

Avianca and Inmarsat have announced the signing of an agreement that will allow travellers to enjoy broadband technology onboard its aircraft. With this project, Avianca … More ››

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Etihad Introduces Changes to Ground and In-flight Services

Etihad Airways has announced it is introducing a series of changes designed to offer increased value and flexibility based on customer feedback. The airline is … More ››

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New Sky Line People Mover Station at Frankfurt Main

Frankfurt Airport’s Sky Line people mover made its first regular stop at the new Station C in Terminal 1 on June 21. Thanks to the … More ››

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New eGate Installation for Iceland’s Keflavik Airport

The first automated border control systems (eGates) have been declared operational at Keflavik Airport. The first control unit, equipped with six gates for passengers to … More ››

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Finavia Recruits Test Passengers for Helsinki Airport

Finavia is set to open the new south wing of Helsinki Airport this summer, but, before the opening, Finavia will invite 200 volunteers to the … More ››

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Jet Aviation Signs Ground Handling Agreement with International Jet Management

Jet Aviation has signed a preferred Fixed Base Operation (FBO) service agreement with International Jet Management (IJM), an aircraft management and charter company based in … More ››

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Faroe Islands: Airport Passenger Numbers Exceed 25% Growth

Vagar Airport, gateway to the Faroe Islands, is heading for yet another record-breaking year after a slow February and March. Passenger-figures in May show a … More ››

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Milestone for Los Angeles’ Modernisation Programme

On June 7, the plan to transform Los Angeles International Airport received a boost when the Los Angeles City Council unanimously approved the Final Environmental … More ››

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Students Tasked With Designing the Airport Terminal of the Future

Fentress Architects, based in Denver, Colorado, has announced its 2017 Fentress Global Challenge, an international design competition for young and student architects. As in years … More ››

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Emirates Launches Croatia Flights

Emirates’ inaugural flight from Dubai touched down in Zagreb on June 1. It was greeted with a water cannon salute and traditional Croatian folk dancers. … More ››

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