Vienna Airport and Austrian Airlines Extend Ground Handling Cooperation

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Vienna Airport Check-in. (Photo: VIE)

Vienna Airport Check-in. (Photo: VIE)

Flughafen Wien AG, the operating company of Vienna Airport, and Austrian Airlines, are extending their contract for ground handling services. The two companies say the agreement encompasses all aircraft handling duties carried out on the apron, including boarding and disembarkation support with buses and passenger stairs, plus towing, baggage, catering, and aircraft cabin cleaning duties.
Julian Jäger, a member of the management board of Flughafen Wien AG commented:
“High-performance ground handling at the airport is essential for the punctuality and reliability of our airline customers at the Vienna Airport site. The demands imposed upon personnel capacities, the performance of the staff and the speed of handling are very high. In a partially liberalised market, ground handling is particularly subject to cost and competitive pressure. “That is why it is even more gratifying that we have succeeded in concluding a competitive and future-oriented agreement with the Lufthansa Group and Austrian Airlines as our main customer and largest carrier at the airport site. This continues to sustainably ensure high quality and orientation towards growth for the airline and a future-oriented approach to ground handling at the airport.”
Heinz Lachinger, CFO of Austrian Airlines said: “An airline is only as efficient as its airport. For this reason, I am not only pleased with the good cooperation in handling about 370 aircraft per day with 33,000 passengers, but also that we have found a suitable commercial framework for our system partnership.”

This entry was posted in Airline Focus, Airports, Baggage Handling, Cargo, Customer Service, Ground Handling, Operations, Passenger Terminal.

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