Dubai Residents Test New A380 Concourse

Likes (0)

Operator Dubai Airports conducted the first operational trial involving members of the public at the newly-built Concourse A – the world’s first purpose-built A380 facility – in Terminal 3 on Saturday (Dec 15).

The trial follows a series of exercises that were carried out at the facility in recent weeks with the participation of employees of the airport and its partners.

Some 1,100 volunteers played the role of passengers departing from, arriving at and transiting through Concourse A.  Many of the facility’s retail and F&B outlets also formed part of the trial.

Paul Griffiths, CEO of Dubai Airports, commented:  “The trial has yielded some very valuable insight which we will be analysing and acting on in the days and weeks ahead.  I would like to thank all the volunteers who took time out of their weekend and brought their families along to lend support to the trial.  They have become part of Dubai’s aviation history.”

The trial findings, which will be finalised “in the days ahead”, will be used to make adjustments to processes, systems and facilities as required, before they are again tested.

“Concourse A is another critical element of the $7.8 billion Strategic Plan 2020, which includes the expansion of Dubai International to accommodate the tremendous growth we expect over the next decade,” said Mr Griffiths.  “Passenger numbers are forecast to reach 66 million in 2013 and the opening of Concourse A [which increases capacity from 60 to 75mppa] is a timely and welcome addition to Dubai International.”

 

(Image:  DXB)

This entry was posted in Aircraft, Airports, Customer Service, Food & Beverage, News, Passenger Terminal, Retail.

Comments are closed.