GIP Outlines Gatwick Plans

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THE NEW owners of Gatwick Airport, Global Infrastructure Partners, have promised to kick-start a new era of competition between London’s airports and pledged more efficient operations and a better passenger experience following completion of its acquisition from BAA.

The company is bringing a transition team to support Gatwick’s management, to apply what it describes as “modern process management best practice” to improve Gatwick’s operations for airlines and ultimately deliver better services for passengers.  GIP confirmed that check-in, security and better-focused investment are among the first priorities identified by the new owners, who pledge to make Gatwick the airport of choice for passengers in London and the South East.

“Gatwick is now a major independent airport company and for the first time ever, it is competing directly with Heathrow, Stansted and Luton, as well as with our other airport, London City, in a competitive London airports market,” said Sir David Rowlands, the newly appointed Chairman of Gatwick’s Board.  “Our plan is to gain a competitive edge by modernising Gatwick, providing more efficient operations for airlines and a better experience for passengers and to do this as cost effectively as possible.”

GIP has appointed Stewart Wingateas, airport CEO.  He was previously Managing Director at Stansted, Chief Executive Officer at Budapest Airport and a former General Manager at Black & Decker, and he has spoken frankly about his ambitions.

“Our immediate priority is to get Gatwick’s processes right, especially security and check-in.  It will take some time for our changes to take effect, but within months passengers will begin to feel that their journey through Gatwick is getting easier, and in a year or so they will start to notice physical improvements too,” he said.

This entry was posted in Airports, News, Passenger Terminal.

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